Start a conversation

Move your website from another cPanel hosting provider

Here we give you advice and some steps for moving your website from another hosting provider to Weave Hosting.

If you don't already have a Weave cPanel account, then now is the time to purchase one! Pop over to our website and purchase one of the Web Hosting plans.

Step 1 - Purchasing your cPanel account

While purchasing your Weave cPanel account, you will need to associate a domain name to your cPanel account. You can make the following choices:

  • Register a new domain - You can, of course, register a new domain, but if you are transferring a website, then you probably want to keep your existing domain.
  • Transfer your domain from another registrar - if you want to move your domain to us to manage your domain and hosting together.
  • I will use my existing domain and update my nameservers - if you intend to leave your domain with your existing registrar, you'll need to update the domain's nameservers.

If you choose your website's existing domain name, that's fine (and recommended). It doesn't mean that your website will suddenly stop working, it just tells our systems to get ready to serve a website under your production domain. 

You will be able to through the purchase process in the normal way and your account will be created once you have paid.

Step 2 - Create full backup at your existing cPanel hosting provider

Depending on your provider, you may have the standard cPanel backup tools or you may have to go to a different area of your control panel in order to obtain a FULL Backup. If you are unsure how to do this, contact your existing provider, and if they won't help you, ask us and we'll take a look for you.

Log into your old cPanel account, and look for the Backup icon in the Files area and click it. Choose to Download a Full Website Backup.

Step 3 - chose a Backup Destination

You have the choice to save your backup to your current hosting Home Directory and download once it is ready. Or if you have purchased your cPanel hosting plan with Weave Hosting, you can transfer the files directly to us via FTP.

To do this, you should select the Remote FTP Server as the Backup Destination.

Remote Server: Provide the FTP URL. If you are unsure about this, contact us and we can help you.
Remote User: Provide the FTP username. If you are unsure about this, contact us and we can help you.
Remote Password: Provide the FTP password. If you are unsure about this, contact us and we can help you.

When you click the Generate Backup button, it may take some time (several minutes or longer) for the system to create the backup and then transfer it to your new Weave Hosting cPanel account's home directory.

Once it is complete, you will be able to log into your Weave Hosting cPanel account and use File Manager to check the large backup file in your home directory.

Step 4 - Uploading your backup to your Weave cPanel account

In Step 3 if you chose Remote FTP Server you can skip this step and move straight to Step 5. 

To upload your files to your new cPanel account you can either use the File Manager or connect using FTP.

Using your FTP software (we recommend FileZilla), upload the backup file into the root of your new cPanel account home directory.

If your backup file is less than 100Mb you should also be able to upload it using the cPanel File Manager.

Once your backup file is uploaded contact us and we can look to restore your cPanel backup file.

Our experts will then restore your backup file and ensure your website is working as intended.

Step 5 - Let us know you are ready

Once you have got your cPanel backup file copied into your account's home directory, contact us and we can look to restore the cPanel backup file.

Our experts will then restore your backup file and ensure your website is working as intended.

All of your old cPanel account data will now be restored and available for you - including websites, domain configurations, mailboxes, databases, passwords etc.

Choose files or drag and drop files
Was this article helpful?
Yes
No
  1. Tom

  2. Posted
  3. Updated

Comments